Orders & Shipping
How long does shipping take?＋
Standard shipping typically takes 5–7 business days. Expedited options are available at checkout. You will receive a tracking number once your order ships.
Do you offer free shipping?＋
We offer flat rate shipping on all orders. Free shipping promotions may be available seasonally — sign up for our newsletter to stay informed.
Can I track my order?＋
Yes! Once your order ships, you'll receive an email with your tracking number. You can also check your order status by logging into your account.
Returns & Refunds
What is your return policy?＋
We accept returns within 14 days of delivery for items in their original, unopened condition. Beauty products and personal care items cannot be returned once opened for hygiene reasons.
How do I start a return?＋
Contact us via WhatsApp or email at info@yandjfashionandbeautystore.com with your order number and reason for return. We'll guide you through the process.
When will I receive my refund?＋
Refunds are processed within 5–7 business days after we receive and inspect your return. The credit will appear on your original payment method.
Products
Are your beauty products authentic?＋
Absolutely. We only carry authentic, quality-verified products from trusted suppliers. We stand behind everything we sell.
Do you offer wholesale pricing?＋
Yes! Our Wholesale section features products sold by the box or case at volume pricing. Visit the Wholesale section or contact us for pricing details on bulk orders.
Can I request a specific product?＋
We love hearing what our customers want! Reach out via WhatsApp or email with your request and we'll do our best to source it.
Money Transfer
What money transfer services do you offer?＋
We offer CAM Transfer, Unitransfer, Natcash, Mon Cash, and Minutes. Contact us via WhatsApp for current rates and availability.
How do I use the money transfer service?＋
Simply message us on WhatsApp at 317-401-1460. We'll walk you through the process, confirm the transfer details, and process it quickly.
How fast are transfers processed?＋
Most transfers are processed same-day during business hours. Contact us on WhatsApp for current processing times.
